Technology is a constant changing environment in the business world. Today’s workflow has evolved from ten years ago. Email has become more accessible on multiple devices. Mobile communication has revolutionized the way we stay in touch with associates. Employees work remotely from home. How does a business manage all these technical aspects? That’s where a managed IT service provider (MSP) can help.
The genesis of email was a revolutionary tool that businesses adopted over time. Once email became the norm, malicious individuals figured out ways of scamming users. By now, most email users have received strange emails from spoofed accounts. In today’s blog post we discuss how to recognize email spoofing and what steps to take to prevent being a victim.
Here in Southern California, over the last couple of months we’ve seen quite a number of natural disasters. The Woolsey & Hill Fire, followed by rain that closed down some highways and streets, and mudslides inhibiting individuals from driving to work. Today is a good day to remind businesses having a backup strategy in place is a must in case a natural disaster occurs.
Every business, no matter what size, needs a data backup strategy. The data a business accumulates over time becomes a valuable digital asset that’s irreplaceable. For instance, if a bookkeeper were to maintain all of their customer’s financial data on her PC and out of nowhere the hard drive crashes. What steps does the bookkeeper have to restore the data? First, the bookkeeper can research the internet and perform the task on her own. Second, she can take the hard drive to a computer store to determine if the drive is recoverable. Lastly, work with a managed IT service provider who can help restore the hard drive back to normal. Notice the time and effort into recovering the data. Wasted productivity. Even worse, lost revenue due to time wasted on choosing a hard drive solution.
Are organizations keeping software up to date and maintaining security patches on a scheduled basis? The answer may shock you. According to Veracode’s latest research, most businesses will not patch critical security breaches after 3 full months. Reading and typing that number is a scary aspect to think about. In today’s blog post – we’ll discuss the importance of patching vulnerabilities and implementing a cyber security defense.
The term outsourcing has become a dirty word. For instance, consumers associate outsourcing with poor customer service. We’re here to champion the word for Managed IT Service Providers and how outsourcing is a win-win for all involved.
Outsourcing IT support to a managed IT service provider has become the norm. For instance, most businesses focus on generating revenue for the company instead of dealing with computer issues. Same can be said about services performed within a company. A business pays a municipality to maintain their water and electricity. For example, a business is paying a professional to manage all aspects of their electricity. You’re not connecting wires, installing light switches, or fixing electrical wall mounts. You’re hiring a professional to perform these tasks on your behalf. Although a business owner can maintain her own PCs or electricity, chances are she’d rather outsource these tasks to experts.